Programme

Programme updated 19 August

Click HERE to jump straight to the Reception Day programme

Download the Practice Managers' programme

Download the Reception Day programme


Thursday 7 September 

Afternoon
Why not take this opportunity to  experience some of the Capital's attractions: Weta Workshop, Te Papa, city tour, waterfront walk, retail
2.00pm - 4.30pm   MasterClass:  Less Stress, more Productivity
Gerry Hassan
4.30pm    Stadium tours
5.00pm - 6.30pm              Mix and Mingle amongst the Exhibitions
7.00pm   New members dinner
Capital Market Wellington
     
 

Friday 8 September

7-7.30am   Optional early morning walk with Angela Wilson
7.30am   Registration open
Tea and coffee available
8.30am   Opening | Welcome | Notices
Master of Ceremonies: James Nokise
9.00am   Plenary session
Mike King
10.00am   Platinum sponsor address - MPS
Privacy complaints: Prevention is far better than the cure
Samantha King
10.30am   Morning tea
11.00am     Concurrent sessions 

  Police Vetting is not
enough for child
worker safety checks

James Sutherland
Goal setting for
results
Kieran Bird
 Complaints - A systematic
approach to rapid
 complaints resolution 

Dr Lucy Gibberd

Implementing Video
Consults in your Practice
Sanjeewa Samaraweera

Time to Lead
Julene Hope
12.00pm     Concurrent sessions

  It's time to motivate
 and innovate
- you first!
Chris Wills
Ways to reduce the
duplication and
save time…some
helpful hints
for practice teams

Rosemary Gordon

 How you become a
quality general practice
in a New Zealand setting

Kate Wang  
ACC's strategy for
commissioning services
from primary care
– enabling better care
 through co-design
Graham Dyer
Be Seen,
Be Heard,
Be Found Online

Cathy Mellett
How to successfully
network

Brett Jeffery
1.00pm
Lunch.     Urgent Care Practice Managers Meeting (contact margaret@wamc.co.nz)
2.00pm
Branch Meetings
    Auckland & Northland  Waikato & Taranaki Wellington &
Central North Island
Nelson, Marlborough
&Otago
Canterbury
2.30pm    Panel discussion    
3.30pm   Afternoon tea
4.00pm   Success through humour and perseverance
Martin Boland
4.30pm   Faster. Smarter. Better. Cheaper
Debbie Mayo-Smith
5.30pm   Close
5.30pm   "Minute to Win It" PMAANZ Challenge Night
Westpac Stadium
7pm   Close.  Dinner own arrangements
Back to top    



Saturday 9 September 

8.00am   Registration open
Tea and coffee available
8.00am   AGM breakfast (serving from 7.45am)
9.00am   Welcome | Notices
9.15am   Plenary session
Siouxsie Wiles
10.15am    Gold sponsor address - Medtech 
Sanjeewa Samaraweera
10.30am   Morning tea
11.00am   Concurrent workshops
    How to read
body language
Kieran Bird
Handling difficult
patients and complaints
Chris Wills
Financial wellbeing 
seminar
Gitte Helle-Nielsen
Receiving patients into 
healthcare – A  
research-based 
educational game 
for general practice 
Pat Neuwelt
Patient Experience Survey
Richard Hamblin &
Fiona Mosscrop

Adverse Events
Sarah Upston
12.00pm    Concurrent workshops
    Healthcare Home
- Newlands Medical
Centre - our
journey

Wendy Slight
Work and Income
 – working together
Anne Hawker
Learning with Vision 
and Strategy 

Maree Walters

PMAANZ Papers Overview
Angela Wilson
Receiving patients into 
healthcare – A  
research-based 
educational game 
for general practice 
Pat Neuwelt (repeat)
Adverse Events
Sarah Upston
(continues)

Whakakotahi
Jane Cullen,
John Kristiansen,
Sally Nicholl &
Sandy Bhawan

1.00pm   Lunch
2.00pm    Gold sponsor address -  Labtests
Electronic Ordering – Laboratory requests
Geniene Cantin
2.15pm   Patient self management in a technological era
Karen Evison
3.15pm   Quick afternoon tea break
3.30pm    Choose every step with purpose
Linda Guirey
4.30pm    Exhibition prize draws | scholarships | thank yous  
5.00pm   Close
7.00pm
 
PMAANZ Practice Manager of the Year Awards Gala Dinner sponsored by MAS
Westpac Stadium
Midnight   Close


 

Back to top

Saturday 9 September - RECEPTION DAY

8.00am                             Registration open
Tea and coffee available
8.00am AGM breakfast (serving from 7.45am)
9.00am Welcome | Notices
9.15am From Overwhelmed to Organised – making systems your best friend
Fiona Hall
10.00am Understanding personality types
Kieran Bird
10.30am Morning tea
11.00am Concurrent workshops
How to read
body language
Kieran Bird
Handling difficult
patients and complaints
Chris Wills
Financial wellbeing
seminar
Gitte Helle-Nielsen
Receiving patients into 
healthcare – A  
research-based 
educational game 
for general practice 
Pat Neuwelt
Patient Experience Survey
Richard Hamblin & 
Fiona Mosscrop

Adverse Events
Sarah Upston
12.00pm Concurrent workshops
Healthcare Home 
- Newlands Medical
Centre - our
journey

Wendy Slight
Work and Income 
 – working together 
Anne Hawker
Learning with Vision
and Strategy

Maree Walters

PMAANZ Papers Overview
Angela Wilson
Receiving patients into 
healthcare – A  
research-based 
educational game 
for general practice 
Pat Neuwelt (repeat)
Adverse Events
Sarah Upston
(continues)

Whakakotahi
Jane Cullen,
John Kristiansen,
 Sally Nicholl &
Sandy Bhawan
1.00pm Lunch
2.00pm Gold sponsor address -  Labtests
Electronic Ordering – Laboratory requests
Geniene Cantin 
2.15pm Patient self management in a technological era
Karen Evison
3.15pm Quick afternoon tea break
3.30pm Choose every step with purpose
Linda Guirey
4.30pm Exhibition prize draws | scholarships | thank yous
5.00pm Close
7.00pm
PMAANZ Practice Manager of the Year Awards Gala Dinner sponsored by MAS
(Reception Day delegates need to purchase a ticket for the dinner $120)
Westpac Stadium
Midnight Close

Back to top